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I travel to Las Vegas almost every year, usually for work, and I may tack on an extra personal day or two, depending on what’s going on in my life that week. This trip was completely business with no add on days. I’ve stayed up and down the Strip on previous visits, including the Luxor, Aria, Planet Hollywood and even the Stratosphere (God help me). Once I even stayed off Strip at the Red Rock resort. This time, I decided to try something new, get away from the massive casinos and earn some night/stay credits at Starwood. After a little research, I settled on the SLS Las Vegas. I have never stayed at an SLS Property before, but these hotels are part of Starwood’s Tribute Collection and can be found in Las Vegas, Los Angeles, Miami and the Bahamas.
The rate was on par with the other hotels I found, but the SLS was offering a couple bonuses to the rate, including 20% off all food and beverage plus a $25/day credit to food and bev charged to the room. Easy enough as these credits would offset the $35 Resort Fee that was in addition to the rate (even including this fee the nightly cost was on par with other hotels of its quality during my stay).
I still had five Platinum Suite Night Upgrades on the books, so I decided to use them here. I have a hell of a time getting these upgrades to clear in the US and often a few will go to waste. Surprisingly the upgrades cleared pretty early and I was put into a World Tower suite.
I arrived around 20h00 and found no line at check-in. My previous experiences in Las Vegas always had at least a 30 minute wait – obviously I planned my arrival a little better this time. Check-in wasn’t a painless process however. My rate was right, but the man helping me didn’t see the two F&B benefits. He actually told me they didn’t offer things like that – I had to show him my emailed confirmation. Now whether the credits would have worked the same or not, I don’t know, but I wanted this confirmed. This took about 15 minutes. At the end of this discussion, he told me he had personally upgraded me to a World Tower Suite (the same category that the Platinum Upgrades got me). I mentioned that the “personal upgrade” he had given me was the same upgrade that was given to me a week prior. Of course I asked if he could kick the upgrade to a better room. He said he had done everything he could do (which was nothing). That’s fine, I got good use out only upgrades and if he thought he did something to get it for me, good for him.
After this interaction, my expectations had fallen pretty far. I got to my room, on the 28th floor and was really surprised. The had a fun and funky design – mostly white, with some garish silver accents. There was a ton of space in my living area, enough that they could have added some more seating or a larger bar area.
The bedroom was not only the sleeping area, but the work area. I would have liked the desk to be in the other room to give a more separated feel and allow for a more balanced use of the space.
To get to the bathroom, you had to walk though the closet, which wasn’t a problem for me. There was ample open storage in the closet, which unused immediately. On work trips, especially when I wear suits, I always unpack and hang my clothes.
The bathroom was very big, with a walk in shower, single sink vanity and the toilet. There wasn’t enough space to add a separate tub, but I think it could have been done if the shower had been a little smaller. That being said, I’m not taking a bath in a hotel room in Las Vegas. There is just something off about that to me.
The bathroom use to had two sinks, which you could see by the way the plumbing fixtures were laid out. I don’t think two sinks is necessary in a hotel – if you do have two, I like one to be separate from the main bathroom, so you can use the sink while your roommate is in the bathroom…doing….whatever.
The water pressure and temperature were perfect. Actually, the temperature got quite scalding in the sink, but I’d rather regulate that than shave with tepid water.
With the food and bev credits, I decided to dine on property quite a bit. The Monkey Bar, on the main floor between Registration and the Casino was fun. It is a small bar, open to the public spaces, but was adorned with photos of various apes (gorillas, chimpanzees, etc) in formal attire. Some making martinis, others waiting for your direction. A little garish, but I was digging it. I drank a variation of the cocktail Aviation, called Buzz the Tower, which I enjoyed.
The first night we ate at Katsuya, the sushi restaurant. It wasn’t inventive and the fish seemed a shade less than fresh. It wasn’t bad, but it did give us pause.
The next night we decided to splurge. Dinner was following a rough day as this was the day after the maniac opened fire on the concert at Mandalay Bay killing (at the time I write this) 59 people and injuring more than 500. We had some team members at that concert and luckily everyone from our group was safe. Suffice it to say, I took it upon myself to treat the team to a nice dinner.
We went to Bazaar Meat by José Andrés – the steakhouse, and enjoyed the tasting menu. The food was really phenomenal and when I mentioned I don’t care for salmon (which was one of the courses), the server swapped it out quickly and easily. The steak here was truly great- prepared perfectly and seasoned with a bit of big flake sea salt.
I also ate at the pizzeria one night, 800 Degrees Neapolitan Pizzeria. Here, you design your own pie (I had a traditional Margherita Pizza with pepperoni, pineapple, goat cheese, cherry tomatoes and artichoke hearts). Pairing with a beer made for a great dinner.
Finally, I grabbed a burger at Umami Burgers. This was the only place I had heard about before my visit to this property. A few colleagues commented that they truly loved the burgers here. I was excited…then after my first bite, I was disappointed. The burger patty itself seemed over processed, the taste and texture felt a bit off. If you are looking for a burger, skip Umami’s and head down to Bobby Flay’s Bobby’s Burger Palace at City Center, head and shoulders above this competitor.
I gambled a bit here too. While the Casino isn’t big, it wasn’t crowded either. The minimums were low, which surprised me when I saw the table occupancy. I also watched three Chinese men lose $15,000 each at baccarat within about 10 minutes of play. That was exciting and confusing. I left when they each pulled out a huge wad of cash to start the process over again.
I snagged a late check out, without a problem too.
I really enjoyed my stay at the SLS Las Vegas and am looking forward to my return…and I will definitely return. The property is a manageable size, but has all the amenities I’d want in a Las Vegas resort – great dining, accessible gambling, a cool looking pool (which I missed out on because I had to work) and it even had access to the monorail. It really was a win-win.
Have you stayed at the SLS Las Vegas? What about the other SLS Properties? What do you look for in a Las Vegas hotel?
The beauty of flying First Class doesn’t start once you walk down the gate, with good airlines, it starts long before. Thai Airways is known for this great service and their First Class Ground Service at BKK (Suvarnabhumi Airport) was one of the reasons we planned our return trip like we did. We could have returned on Air China or ANA for the same number miles (we didn’t pay cash for this flight, but cashed in United Miles) and left around the same time. If you aren’t flying Thai in Royal First you don’t get access to all the amenities that Thai flyers get.
Our Uber dropped us off at the door near the First Class Check-In area at BKK and we see this beautiful sight. Other than the woman at the door (and the three armed guards with assault rifles, just out of frame) no one was around.
We walk towards the Royal First Check In area – located away from the hustle and bustle that is BKK. It was around 20h00 and the rest of this terminal was buzzing with activity. We make it about half way to the check-in podium and the woman guarding the door greets us and asks for our names and the City we are traveling too. Less than 10 seconds later she flags over two young men who grab our bags and lead us into the Check-In Area. This woman asked for our passports and said that we would be checked in here and it would take about 10 minutes and that we should relax. Before we could even make it into the Check-In area a couple asked this woman for help (they were flying business on ANA) and she quickly told them that she was with her Royal First Passengers and that surely someone “over there” could help. She wasn’t rude, but she was forceful.
We were whisked to a small seating area while our checked bags were weighed and our boarding passes were printed. She asked if we needed anything as we sat at the small seating area. I, of course asked for a glass of champagne…and Mike thought I was nuts. Why would anyone need a glass of champagne while you sit and wait for someone to check you in for a flight. To that, I say “Who wouldn’t want a glass of champagne….” We sat here and chatted – both excited for the experience the next 24 hours would give. I finished about half my glass before our escort showed up to take us to the Royal First Lounge. Our escort handed us our passports and boarding passes, but took our hand luggage. She quickly escorted us through the First Class Security area, which was a bit of a clusterfuck because the security guards required us to carry our own bags and remove our electronics. I don’t care about that, but you’d think that they’d have this process down a little better. Carrying our own briefcases is fine. We were the only ones going through the security checkpoint when we were there.
Once we cleared security, we hopped on a golf cart and were whisked down to the lounge. I’m not usually a golf cart in an airport guy, but it was a pretty long haul and I had a lot of things I wanted to do in the lounge. Unlike in the US, the Thai golf cart driver just honked the tiny horn and floored the cart. I know we clipped a couple people as we shot by, but the cart did have a Thai Royal First sticker, so I guess that was okay. One of the people the cart clipped turned and apologized to us – which is probably just a polite gut reaction, but c’mon, we hit you with a cart, you should not apologize.
We make it to the lounge and are handed off to our Lounge Attendant. She tells us that she’ll be taking care of us during our stay and that she will personally come get us when it is time to board the plane. Sometimes these folks won’t get you until the very end of boarding and you can feel a bit rushed once on board. I’d rather get on a bit early, get settled, maybe even change into my new pajamas, get a glass (or two??) of champagne – basically, I want a leisurely start to my First Class experience.
Our Attendant took us into the lounge and helped us find a seat. She was very apologetic for it being so busy. The Royal First Lounge has traditional lounge seating areas, plus private rooms. We passed by several that were occupied – of course, I asked if we could have a private room and she was hesitant. At first I thought she was saving those for families or larger parties, but as we continued to walk through the lounge, I saw a couple with just one person hanging out. Then, as if it were timed by God himself, we came across a private room that was being serviced. The empty glasses were being taken out and a woman just finished sweeping the floor and wiping down the tables. SCORE. We got a private room. These rooms don’t have doors and one side is all glass that opens up into the rest of the lounge, but it is still just for us.
When flying Royal First, passengers get access to complimentary massages too. You can get up to 60-minutes of spa treatments. You can do a full body massage (with or without oil) or two 30-minute massages (shoulder and foot) or you can opt for just a 30 minute massage, if time is limited (again, your choice is shoulder or foot). Business class passengers can choose one of the 30-minute options. Before our Attendant left our private area, I asked her about massages and we were in luck – two 60 minute spots were available immediately. We were told to leave our bags in our area in the lounge (which really concerned me, but I grabbed my wallet and passport and left my bag there).
The Spa is actually in across the hall from the Royal First Lounge and we were escorted over and quickly checked in. Things were moving very quickly and efficiently. The massage area is quite large and separated into two rooms. You have the main area with your massage table and a separate area where you change and can shower, shave, etc. I wanted to take more photos of the massage area, but my masseuse seemed to be in a hurry and I didn’t want to keep other patrons from having a massage before their flight.
I popped into the changing area and found XL Disposable Underwear, which were still a bit tight (I’m 1.82M/6′ 84kg/185lbs), but fit so much better than those disposable undies in Myanmar.
The massage was good and the room was quite quiet, considering how much was going on just outside the room. It did take me a bit longer to get relaxed – I think it was because of how much running around we were doing just to get to this point. She did a great job though. I chose the Full Body Massage with Oil. After the massage I took another shower (so far this day, I had a shower before breakfast, a shower at the St. Regis spa…yes, I had a massage earlier in the day, a shower before we went to the airport, as we weren’t sure if we’d get a massage or not and I couldn’t wait until Munich for a shower) and headed back to the Royal First Lounge. Our Attendant was waiting for me to finish and walked me back to the Lounge. I assume they pinged her and said that I was done and that she didn’t just wait there for 75 minutes…
I made it back to the Lounge and found an elderly Thai woman (in full Thai Airways Uniform) sitting on a folding chair to the entrance to our private lounge space. She wasn’t on her phone. She wasn’t reading. She was just sitting, perfectly straight. She thanked me (for what??) and folded her chair up and walked away. I was told that she was there to watch our stuff and keep unauthorized people out of our room. Hmmm.
I sat down and before I knew it, our Attendant brought me a glass of champagne, a still water and a menu for food. The Royal First Lounge does have a full and proper sit down restaurant (white table cloth type of place). I’ve heard that the food there is authentic and amazing, but after Nahm for lunch and Gaggan for dinner the prior night…and a full dinner on the plane, I couldn’t bring myself to eat a sit down dinner…so I just ordered some fried spring rolls. Hey, it’s still vacation, right?
By this point it was about 22h30. Mike had returned from his massage and we relaxed in the Lounge. Our flight was scheduled to leave at 00h50, so I thought we’d head over to the gate, which wasn’t very far from the Lounge at around 00h00, but our Attendant really didn’t like that idea. She asked, then begged us to stay. She said the flight was a bit delayed because of mechanical issues and it was a bad idea for us to just go stand at the gate. As she said when we first came in, she reminded us to sit and relax and she’ll get us when it is time to leave. Fair enough.
At around 00h40 we decided to leave. We just felt uncomfortable and the lounge was getting pretty empty. When we walked up to the Lounge entrance we found six other passengers in our same boat — uncomfortable that we were still in the lounge just minutes before scheduled departure. Most of these people were German…
Our Attendant finally agreed and they collected the final people for our flight and walked us to the gate. No one had started boarding yet. It was mayhem. Our Attendant had stayed in the lounge and our new guide was a bit frustrated. We had a couple folks who couldn’t follow simple directions – they got lost on the way to the plane and he had to go find them. After a few minutes waiting in the gate area, our guide pushed through the crowd saying something in Thai, something in German then “First Class Passengers, please move”… ouch. I loved it though.
The gate area was surrounded by glass and doors into a glass wall lead to the gate itself. We were escorted directly past the glass doors and then spent a few minutes hanging out – watching all 300 of the other passengers glare at us as we moved to the front of the line. I’m sure they could smell the champagne and massage oil on us as we moved by.
I really enjoyed the Royal First Lounge and the full 60-minute massage. I do wish I could have tried the full restaurant. I also wish I had a bit more time in the Spa. There are rooms that have full bathtubs where you can have a massage then a nice long relax in the tub. The problem here is that I really shouldn’t be spending so much time in an airport lounge, right? I’m on vacation in an amazing city like Bangkok, I should be out and about. Maybe next time I can schedule a longer connection at BKK (as long as I arrive or leave in proper Royal First, otherwise, I don’t get access to all the amenities).
Have you visited the Royal First Lounge in Bangkok? How was the food? Did you spend enough time in the lounge or did you need more? What massage option did you go with?
Our first real meal in Bangkok this trip was at Gaggan and was wonderful. The modern redefined Indian cuisine was a great kickoff to our brief time in Thailand, but now I was really in the mood for proper Thai food — and I don’t mean that standard Pad Thai or rolls that are ubiquitous in American Thai restaurants. We had booked space for a later lunch on our day of departure – our 13h00 reservations would allow us plenty of time for a meal, then some relaxation time back at the St. Regis. I still needed some time at the pool and a cocktail or two before we began the 24 hour trip back home.
Nahm was just 2.7 kilometers from the St. Regis, but we weren’t going to walk this route – again, this is Bangkok and it is hot and humid and this day, it was raining intermittently. We hopped an Uber and were at Nahm in about 10 minutes.
Nahm is located in the Como Metropolitan Hotel, on the first floor. We arrived about 15 minutes before our reservation – traffic in Bangkok is notoriously bad and unpredictable. We were told that we couldn’t be seated until closer to the time we booked and the area for us to wait was actually in the hotel lobby. We loitered in some comfortable chairs for about 20 minutes. As a side note, the employees working at the hotel were very attentive, they brought us water, then refills and different people kept coming up asking if we needed a taxi or anything else. Just based on this limited interaction with the folks at the Como Metropolitan, I’d stay at this property in the future!
We were seated a few minutes after our scheduled reservation and were greeted by a lovely middle aged Thai woman. She brought bottles of still and sparkling water and took our wine order. We each had a a crisp white wine – I chose a very dry Riesling, which would pair perfectly with the spice in the food. Our server said she was from Southern Thailand, which can have some of the most notoriously hot food – but Thailand in general is known for their spicy cuisine.
The amuse bouche was the traditional betel leaf, which I love more than almost anything on the planet. A local restaurant in Chicago serves betel (my first time ever eating it was at Herb) and I just can’t get enough of it. If you aren’t familiar with it, basically, it is toasted coconut (and I’m not a coconut fan), chilies, peanuts, lime and sometimes prawns or a prawn paste. It is eaten in a single bite and is absolutely amazing. I will say that the betel leaf we got at Nahm was almost identical to what we get at Herb (here in Chicago), which made me feel great about dining at Herb. If you haven’t been, you must go.
We decided to split a smaller salad as we knew we were going to be light on the vegetables for the next 24-hours. Airplane food isn’t great when it comes to fresh garden work. The salad was a big mix of different fruits and vegetables and everything was at the epitome of ripeness. Sometimes I really regret living in a place (Chicago) where fresh fruits and vegetables aren’t available from your garden year round.
For my entree, I decided on the Spicy Curry of Minced Prawns. Our server asked if I like spicy food (which I do) and that was it. She offered no other guidance…yeah, you know where this is going, don’t you?
The mixed vegetables were delivered first and we were told those were designed to help reduce the heat that my lunch would be inflicting. Not an uncommon thing to see, especially in Thai cooking. Our entrees were delivered and they smelled amazing! Mine was a big bowl of thin broth and just a ton of shrimp, vegetables and spices. The first bite was heaven. Then the spice started to kick in. WOW. Then the fire continued to build. I ate another bite, which cooled me off, then my mouth was turned into a three alarm fire again. I downed the veggies, some water and wine – yes, I know that water and wine don’t really put out a spice fire like this, but I was desperate. I made Mike take a bite of my curry. I think he thinks I’m a wimp when it comes to spices, but I’m not. I love spice – I love flavor more though. You can often get a meal that is just so spicy you don’t get any flavor – I’ll steer clear of those. This wasn’t like that, the flavor was intense and balanced…the spice level was extreme. He had about three bites and agreed that it was very spicy and he went back to his milder fish curry.
I continued my journey. I drank water. I ate vegetables. I continued the curry. At a certain point, I decided that I’d just eat this curry and not try to put the fire out until I’m completely finished. I ended up eating about 75% of the curry – I was actually pretty full…you know I had some betel leaf, a salad and about two gallons of water in my attempt to put the fire out.
The server comes back (my water was being refilled by a busboy) and laughed a bit at me. Not in a mean way, or at least I didn’t take it that way. She says “I told you it was spicy” – and well, she didn’t, but she implied that. Her next sentence floored me. She said that she loves spicy food, but this prawn curry is just too hot for her. You know, that’s a key piece of information that she should have shared with me when I ordered. I may not have changed my mind on my order, but at least I would have known that a woman from an area of Thailand with traditionally spicy food, thinks this is just too hot. C’mon!
I didn’t get a choice for dessert, she brought me some dessert soup with mango and said that this would help with the heat. It did.
Oh boy, this was a sweltering meal. I really enjoyed Nahm. The food was great although I can’t say if it should be on the list of Top 50 Restaurants in Asia (I haven’t eaten much in Asia). I likely wouldn’t return to Nahm on my next trip to Bangkok – there are so many great restaurants and our visits are traditionally just a day or two. I’ve got to get out and try new things when I’m there.
Some of you may be asking “Wait, weren’t you traveling for 24 hours shortly after this meal? Did you have any, uh, um….issues, especially with a teeny tiny airplane bathroom?” For those of you who thought that….gross. For those who didn’t…sorry. For all – no issues whatsoever! It was was mouth burn, not anywhere else. Now that that unpleasantness is behind us (ha)….
Have you eaten at Nahm? Did you have the Spicy Prawn Curry? How do you put out the mouth fire of Thai food? Where do you recommend I visit during my next trip to Bangkok?
Our time in Bangkok was limited. We were using this time to relax from more than a week of schlepping through Myanmar and in addition to a wonderful luxury hotel, we wanted some phenomenal food. Thai cuisine is one of my favorites – and spending so much time in Myanmar, with their bland, forgettable food, we needed something amazing. The 50 Best Restaurants in the World list has lead us to some great places and the first thing that popped up when we looked in Bangkok was Gaggan (#7 at the time). While not Thai, but a modern take on Indian, we decided it was a must visit.
We booked reservations a few weeks before we left Chicago and were able to get seats at the chefs table doing the tasting menu. Gaggan, the restaurant, is captained by Gaggan Anand and has been open since 2010 and according to Wikipedia, his plan was to re-envision Indian food into a refined, fine dining experience — he truly succeeded. The interiors of the restaurant are muted, with lots of whites and beiges, it just helps to bring your focus to the food.
Our reservations were at 21h30 and we were fortunate enough (and quite by chance) that we could walk from the St. Regis to Gaggan. It was quite humid – it is Bangkok you know, but the walk was less than 10 minutes and it would have been utterly insane to take a taxi. We arrived shortly before 21h00 – I mistakenly thought we’d be able to grab a drink at the bar, but no such luck. We arrived early and waited about 10 minutes then were escorted upstairs to the large horseshoe bar area surrounding the kitchen.
The menu was delivered almost immediately when we sat down. There were no comments or directions, just the menu. Just Emojis. Just simple color printings on velum. Just emojis…A ton of them…25 to be exact. A 25 course tasting menu starting at 21h30 now seems like quite the daunting task. Remember, 15 hours ago we were hopping on a bus, heading to the airport in Heho, Myanmar for our two flight trip to Bangkok.
Unfortunately there wasn’t an option for wine pairings with dinner. We could select bottles or by the glass if we wanted though. We asked the sommelier (who wasn’t a Master Sommelier) for guidance and this was by far the most disappointing part of our entire trip. His response: “Well, I’d suggest you get what you like.” Ok, I get it. With this many courses, we aren’t going to pair a new wine with each of the 25 courses, but with an emoji menu, we need some guidance. We didn’t get any. When we asked about a specific wine, we were told it was good and we should get it. When I asked if it made more sense to start with a glass of champagne first, then jump into a white or would the champagne do well for the first few courses, his response, was the same – “Do what you want.” If he would have said something about the first 16 courses are quite varied so a traditional pairing won’t work, but I’d recommend two to three glasses (even all at the same time) and then pairing them separately with the various courses, I’d have bitten and got three to four glasses of wine. As it was, we ended up with two glasses each. I was looking for the full experience here and the sommelier really did not deliver.
Chef came out and welcomed us all, asking us to introduce ourselves to our fellow diners and say where we were from. There were a couple Americans dining with us, but none who still lived in North America. We were surrounded by mostly people living in Bangkok. We were then told that the first 15 or so courses would be quick-fires (single bites that come out in rapid succession – which does lead back to the trouble with proper pairings), then we’d move into slightly larger courses, but nothing would be a full and proper meal course.
The first plate was set down in front of us at 21h28 and another course would be dropped every 2-5 minutes. It started to feel like a whirlwind. Everything was so tasty – great texture, great flavor combinations and a truly one of a kind delivery.
The final course, the Strawberry Ghewar was delivered at 23h12. We were full. We were sleepy. We were pleased to have visited Gaggan. The restaurant will be closing in 2020, so if you have a plan to visit Bangkok, I highly recommend you stop by and pay Mr. Anand and his team a visit. After he shutters Gaggan in Bangkok he’s moving his restaurant to Japan — yes, it’ll be on my short list for sure.
Before we departed, we were given the full menu – and by full menu, I mean one with words. Not an elaborate menu, mind you, but one that provided much more detail than the emoji menu we encountered upon our arrival.
Our final stop on our trip to Myanmar was the St. Regis Bangkok. We’ve stayed at this property at the end of our last two week trip through Southeast Asia (after we visited Vietnam and Cambodia). Staying in luxury hotels is very easy in Bangkok – there are a ton of them and they are so much more reasonably priced in this market than anywhere else I have seen in the world.
We figured it would be utterly foolish to book the St. Regis on points, as it goes for 30,000 Starpoints each night or we could pay cash for only 150USD per night. We opted for the latter and as an SPG Platinum member who stays 50+ nights annually, I am awarded 10-suite night upgrades, which I used two for our stay in Bangkok. We were only going to be there a single night, but our flight home (via Munich) was scheduled to leave around 01h00 and we didn’t want to deal with luggage handling or vacating our room at 16h00 then finding something to do for four or five hours, especially at this price point.
After ditching those Oregonians who wanted to split a cab into the City, we pulled up to the main door at the St. Regis, around 16h00 and were greeted by several doormen, all smiling, bowing and graciously taking our luggage. Reception is on the 12th floor of the hotel, while the first floor houses several seating areas, a chocolate retailer and a Concierge Desk and what appeared to be a Tour desk. Our luggage was whisked away and we were escorted to the main elevator and walked directly to a young German man who was waiting to check us in.
We did not catch this German’s name (I know he told us, but we forgot). We called him Rolf (from the Sound of Music…not because we thought he was a member of the National Socialist Party, but because he looked like the actor who played him in the film). He was young and seemed a bit confused during most of our interactions. He was clicking and typing away as he confirmed our stay details, scanned our passports and made small talk. He had been in Bangkok for a six month rotation with SPG and he was very excited to get out. He didn’t like the heat. He was heading off to Madrid and would do a six month rotation at the Westin Palace, which we had stayed a year or two prior to this visit to Bangkok.
Rolf welcomed me as a Gold member and informed me that he had personally upgraded us to a standard room with a better view because of my loyalty and before I could correct him, he began telling me all about the benefits of being a Gold Member. I let him finish. I then told him I was a Platinum member and that we were confirmed into a Suite. He suggested that SPG had downgraded me to Gold for some reason (perish the thought). It looks like the St. Regis wasn’t pulling all the current info on my record into their systems, but were just using the info from my most recent stay (Gold Status and old US address). It took some convincing – and asking him to check with someone else on our status and our room. He did and got it cleared up. He graciously personally upgraded us to the room that we had been confirmed into five days prior. We were happy with the result but the round about way to get there was frustrating.
Rolf escorted us to our room and showed us all the features. We didn’t have much Thai Baht on us at that time and we wanted to make sure the more local folks would get that, so we tipped Rolf in Euros which he seemed to appreciate (he had less than a week left in Bangkok).
Our room was stunning. The room was way too big for us, especially since we’d be spending little time in the room and only sleeping there one night, but it was very nice to have ample room to stretch out and enjoy the space.
As you open the main door you are greeted by a very long entry way, with an entry table and a beautiful orchid.
To left is the living area, which included a dining area with seating for four, a couch paired with a couple of club chairs facing the TV and closest to the hallway was a bar. The bar had a fancy Siemens Nespresso coffee machine, which was lost on us as we aren’t coffee drinkers. I did make a cup of tea though.
On the dining table the welcome amenity of fresh fruit was waiting our arrival. The fruit was very tasty and the Butler replenished the items we ate when we stepped out.
The room also include small half bath between the main hallway and the living space. Not really a necessity for us, but it was very nice to have.
To the right of the main hallway was the bedroom, which had a TV, a small writing desk and a king sized bed. I love the modern muted colors of the St. Regis. The bed was very comfortable, but during turn down service we were given only milk chocolate, which is pretty standard, but something I’d rather skip. Give me dark or nothing!
The bathroom was large and beautiful. The large shower with a view into the City was separated from the rest of the room and tucked away in the corner. The separate bathtub did not get used this time – last time I had the Butler fill me a bubble bath where I enjoyed champagne and read magazines that I’d schlepped half way around the world.
The water pressure and temperature were phenomenal. The Elemis products (from the spa on site) were perfectly acceptable. I wasn’t really digging the scent, but they did their job and each time we left the room the bathroom was reset with new products (old ones weren’t taken away, but anything that we had used, an additional one was brought in, so we had no fear of running out).
As a Platinum Member, we were welcomed each evening to the Bar on the 12th Floor where a special area was reserved for Platinum members – for a daily reception. This was part of our welcome amenity. Complimentary cocktails and snacks were offered, which I enjoyed both days I was there. I lounged by myself on our second day, as Mike didn’t want to fill up because we had the Thai Royal First Ground Experience plus Royal First on a Thai 747 to Munich too. I’m a glutton, so I had prosecco and snacks before we started our journey home.
I really enjoyed our stay at the St. Regis Bangkok – this stay ended on a much better note than the last time we stayed. No drama with checkout or extremely stressed, panicking staff. I would return to this property again in a heartbeat. We do a poor job of exploring Bangkok when we are here, at this point of our trips, we are usually ready for some luxury and the St. Regis property and the wonderful team who staff her provide exactly what we are looking for.
Where do you stay when in Bangkok? Do you jump in with both feet to the luxury hotels the city offers or do you prefer to save some travel money and visit the more normal hotels that go for as low as 50USD? When in this city, we like to splurge, but love to hear about other properties too. Where should we stay during our next visit to Bangkok?