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Tim Foolery

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Tag Archives: Platinum status

Austrian Airlines Business Class BKK-VIE

My flight home from my 68 Hours in Singapore was a bit of a round about experience.  Leaving Singapore to Bangkok, I continued on to Vienna.  I’ve flown Austrian Airlines in Business Class a few times before and was looking forward to trying it again.  I left the Thai Airways Business Class Lounge about 50 minutes before scheduled departure.  The boarding area was utterly packed with passengers.

People were getting a bit restless, as announcements were made about early boarding. People would line up, then another announcement saying we weren’t boarding. This happened two times before we actually boarded.  There were many people traveling with children too.  These false starts really got the children confused and frustrated.

Bangkok Airport Boarding Area

Very Crowded Boarding Area in Bangkok

On Board

I boarded early, as I usually like to do.  A single seat wasn’t available, I had to sit in the middle area in the two-seat section.  I could have moved to a single seat, but it would have cost me an additional €500.  It wasn’t worth it to me.

Austrian Airlines Business Class Seating Boeing 777

Business Class Seating on Austrian Airlines

Our seats already had pillows, blankets and the amenity kits waiting for us.  After I got settled, the flight attendant came up with menus.  She introduced herself to me and I attempted to speak German, as I usually do when flying Austrian.  My college level German gets me far enough on a flight, but it’s just utilitarian, not conversational.  I started off my journey with some sparkling wine and some still water.

Austrian Airlines Legroom

Business Class Legroom on Austrian Airlines

Austrian Airlines Pre Departure Beverage

Pre-departure beverage with seat controls

The flight was pretty full, but I was fortunate enough to NOT have a seat mate.  I’m so happy I didn’t pay extra for a single seat.  Even if I did have a seat mate, it wouldn’t have been the end of the world.  The seats are large and while not very private, Austrian Airlines Business Class is still pretty great.

The flight time to Vienna from Bangkok is 11 hours and 30 minutes.  One of my main disappointments when I fly Austrian Airlines is that the flight from Chicago to Vienna just isn’t long enough. I want a little more time to rest, relax and enjoy the Business Class product. This flight gives me a bit more time and I was going to love it.

Meal Service

Austrian Airline’s crew includes an on board chef.  Before take off, the chef meets with every Business Class Passenger, explaining the menu and taking orders.  It is a nice additional service, although not really necessary.  It’s this aspect that I like the most I think.

After departure, drinks are served and the food service begins.  I like the antipasti trolley that wheels through the cabin.  You select the exact appetizers you want to try.  I selected all options, of course!

Antipasti Selection on Austrian

Antipasti selection, including marinated prawns, herbed chicken breast, feta cheese, Thai beef salad, maki and crab cakes.

The meal service continued for the next 90 minutes.  It was efficient and friendly.  Austrian does a good job of ensuring that your wine glasses are never dry too.

Austrian Airlines Red Lentil Soup

Red lentil soup with olive ciabatta croutons.

Main course - Stir Fried Beef on Austrian Airlines

Stir Fried Beef, ginger oyster sauce, egg fried rice.

Austrian Airlines Dessert Chocolate Cake

Dessert of Chocolate Cake

With the meal over, the we had about eight hours until we landed in Vienna.  I spent the rest of the flight watching movies, TV shows and napping. I really didn’t want to get much sleep as we’d be landing in Vienna at 19h00 and I sure didn’t want to be up all night.

Other than a little bit of excitement midway through the flight, our time in air was quiet and uneventful.  We landed 20 minutes early, but were requested to remain seated while a passenger was taken off the plane by paramedics.  More on that story in another post.

Wrap Up

Flying in Business Class on Austrian Airlines is still exciting and fun for me.  It isn’t the world’s most avant garde product, but the service is smooth and efficient.  The wine and food is good and the seats are really comfortable in both seated and bed positions.

Have you flown Austrian Airlines from Asia?  What is your favorite Business Class product out of Bangkok?

 

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Courtyard Marriott Toronto Downtown

I travel to Toronto for business at least once a year. Each of these trips, I am surprised at how expensive hotels are.  It’s tough to find a decent hotel in downtown Toronto for less than $400CAD.  For this trip, I searched and searched and the most inexpensive Marriott I could find downtown was the Courtyard Marriott Toronto Downtown, on Yonge Street.  I’m just a few more nights away from retaining Platinum Status for 2019 with Marriott – so I had to choose a Marriott Property.

I’ve stayed at this hotel many years ago, during a loud and frustrating renovation.  I’ve never heard of a hotel renovation starting before 06h00, but it did. It was torture.  The renovation is now complete and the hotel is quiet again.  I arrived at 11h00 and waiting behind several people attempting to check in.  Each of those guests were reminded that check in was 16h00 and they’d have to come back.  I approached, expecting to drop off my bags and working in the lobby before my meetings.  Without missing a beat, the woman working reception told me my room was available and I could check in immediately.

The groups in front of my, who were denied a room, were still milling about the lobby and became very frustrated and pushed back up to the check in desk, demanding a room.  I quickly headed toward the elevators to the relative peace of my room.

Courtyard Marriott Toronto Downtown

The main room of the Courtyard Marriott Toronto Downtown

Courtyard Marriott Toronto Downtown

The small but utilitarian bathroom of the Courtyard Marriott Toronto Downtown

Courtyard Marriott Toronto Downtown

I haven’t seen Paul Mitchell products in years

My room was a standard king room on the eighth floor. My view was of one of the dozens of construction sights in Toronto.

Courtyard Marriott Toronto Downtown

View of one of the many construction sites in Toronto

I hadn’t stayed in a Courtyard Marriott in several years. I’d been focusing most of my stays with Starwood, but now that the merger is complete, I’m open to branching out across the super chain.   I slept remarkably well the two nights I was in Toronto – probably the best hotel sleep I’ve had in years.

Have you stayed at the Courtyard Marriott Toronto Downtown before?  What is your favorite Marriott property in Toronto?  Where should I stay on my next visit?

United Premier 1K Status Just Got Harder to Achieve

Changes to the MileagePlus program, most notably the United Premier 1K Status have been announced.  MileagePlus offers six levels of status to frequent flyers: General Member, Premier Silver, Premier Gold, Premier Platinum, Premier 1K and Global Services.  Basically, the more you fly the higher your status.  I’ve been a Premier Platinum member for a few years now.  To earn this status I must fly at least 75,000 miles annually, plus spend $9,000 with United.

Historically, United Premier 1K Status has been awarded to members who fly 100,000 miles annually and spend $12,000 with United.  I’ve never flown enough paid miles (miles flown on award tickets don’t count in this tally) in a given year to earn 1K Status.  I’m pretty content with my simple Premier Platinum too.  Each year, I do the math and see if it makes sense to accelerate travel to earn 1K status. I never has, for me.

United just announced a change in the earning requirements for Premier 1K Status.  In addition to flying 100,000 miles annually, you’ll have to spend $15,000 with United.  That’s a 25% jump year over year.  Now this is effective for status starting in 2020.   Therefore, you’ll have to fly the same number of miles, but spend quite a bit more money just to keep (or earn) your Premier 1K Status.

United BusinessFirst Amenity Kit

United BusinessFirst Amenity Kit

United has been making some other changes recently too.  In addition to the changes to their boarding process, they are also changing the earning bonus on one of their premium fares.  You can check out their dedicated website for all the details.

Are you currently a Premier 1K?  How does this change impact your travel plans for 2019?  How easy will it be for you to requalify for this lucrative status.

United Airlines’ New Boarding Process

United Airlines just announced changes to their passenger boarding process. Every couple of years it seems like the airlines (not just United, of course) try a new method for boarding their planes. For a while, it seemed like every airline had an elaborate queueing process, with half a dozen or more boarding zones. These zones caused people to line up long before boarding actually began. Sometimes the passengers getting off the arriving plane were met with a wall of people eagerly lined up to board. It was a mess.

United is trying to fix that issue. How many of you have been to O’hare, SFO, or EWR recently and had your path obstructed by dozens of people in the boarding line, snaking into the main concourse? Well, United’s plan to fix this is simple. Passengers should only line up if they are in Boarding Groups 1 or 2. Groups 3-5 remain seated and then they’ll be called once the first two Groups are on board. That part of the plan seems fine, although I really don’t think it will work. See, if you are in Groups 3-5, you’ll end up boarding through Lane 2…which means you’ll likely still be fighting for your spot in that line.

United Airlines' New Boarding Process

United Airlines’ New Boarding Process

Reorganization

My biggest issue is how the new Boarding Groups are organized. I’m a Premier Platinum flyer with United, meaning I fly 75K+ miles each year and spend $9K with them. Currently, I board in Group 1. Group 1 consists of Premier 1K (100K mile flyers), Premier Platinum and First Class Passengers. We are the first to board the plane after the pre-boarding folks (Uniformed Military, Families with small children, Global Services and people with mobility issues). This is great for me. I board and get situated; I never have a problem finding overhead bin space near my seat for my roller bag. Group 2 included Premier Gold (50K mile flyers), Star Alliance Gold, and certain credit card holders. When I use to board with Group 2, I had a hard time finding space for my bag near my seat – often times I’d need to go back 4-5 rows to properly stow the bag. Now I don’t usually need my bag while in flight, it is just problematic when we deplane. Swimming upstream to get my back is always a pain the neck.

The New Process

The new process adjusts who is in Group 1. Now Premier 1K is part of pre-boarding. Group 1 consists of Premier Platinum, Premier Gold, Star Alliance Gold and Premium Cabins (First and Business Class passengers).
Now I know that on the grand scheme of things, this is a minor issue. The most important part of flying is arriving safely and close to the schedule. One of the benefits for hitting 75K miles each year was to board a bit earlier. If I’m not traveling with my roller bag, I don’t board early.  I wait until the bitter end as I don’t want to sit on the plane any longer than I have to.

The best part of this change is that it keeps the credit card passengers a Group behind us. Once I get a couple more trips under my belt, it may all work out just fine and I’ll actually enjoy this new structure. I’m not sold on it now though.

If I were designing the boarding Groups (purely for selfish reasons of course), I’d have Global Services continue to pre-board. Then Group 1 would be First Class, Premier 1K and Premier Platinum. Group 2 would be Premier Gold, Star Alliance Gold and credit card people (I believe that United makes decent money off these folks). Group 3 would be Premier Silver, Star Alliance Silver and people who purchased Priority Access. The rest of the Groups would remain unchanged.

How will this change at United Airlines impact your travels? Are you boarding sooner or later? Do you not care at all because you just check your bag and don’t have to worry about it?

68 Hour Visit to Singapore – Introduction

I’ve always wanted to visit Singapore. Really for two main reasons 1) the mix of cultures blend together for some amazing food and 2) the infinity pool at the Marina Bay Sands Hotel. The stars and the moon aligned and made a trip this year possible. I had already taken a good portion of my vacation time, so I needed to plan judiciously. If I’m taking a quick trip to Asia, I want to fly in a premium cabin which will likely necessitate the use of miles.

First of all, I spent a couple of days of searching for award fares with no luck.  Eventually I found Star Alliance Saver Awards that worked out quite well. Unfortunately I’d be trying out only one new airline: Singapore Airlines for a relatively short hop from Singapore to Bangkok. The other four flights would all be on airlines and products I’ve flown before. That being said, I really loved these repeat products and was looking forward to experiencing their service again.

Over the next few weeks, you can look forward to the following detailed posts about my trip.

Visit Singapore Gardens by the Bay

Singapore by night

You’ve read my thoughts on the preferred length of trips and I know so many people would think I’m nuts for flying so long for such a short period in Singapore. but remember, life is about the journey, not necessarily the destination (hell at the end of the day, we all end up in the same place, might as well enjoy the ride).

Would you go to Singapore for 2.5 days on the ground? Am I crazy? What has been your craziest trip you’ve planned?