Home » Posts tagged 'Flight'
Tag Archives: Flight
Leaving the Hotel Bristol at 08h15, I was at Vienna International Airport by 09h10. Passing through security and immigration was a breeze and I found myself at the Austrian Airlines Business Class Lounge about 40 minutes before our scheduled boarding time.
A Tale of Two Lounges
The Vienna Airport Lounges are interesting to me. There is the Business Class Lounge and the Star Alliance Lounge. Each time I fly in Business, I am relegated to the Star Alliance Lounge. The only explanation I get is that I have to go their since I do gave Star Gold Status.
While this is indeed true, I am flying Business Class and think I should be allowed in that Lounge. The Star side is utterly packed. Each time I enter this lounge, I find that every single seat is occupied and people are just standing around like vultures, waiting for a seat to open. It isn’t relaxing. Usually, I’ll just pop over to the Priority Pass Lounge next door, which looks like a mediocre restaurant at a mall. At least I can sit though.
This time was different, I was admitted to the Business Class side of the lounge.
It wasn’t stellar, but I did get a seat. I also grabbed a pastry, some sparkling wine and the Monday edition of Le Monde.
I spent only about 20 minutes in the lounge then took the long walk to my gate.
Austrians Business Class Lounge is head and shoulders better than their Star Lounge, but it sure isn’t anything to arrive early for. Show up early enough to grab a newspaper and a glass of bubbles and call it good.
Which Lounge is your favorite in Vienna? Have you ever been relegated to the Star Lounge despite having a proper Business Class ticket?
My flight home from my 68 Hours in Singapore was a bit of a round about experience. Leaving Singapore to Bangkok, I continued on to Vienna. I’ve flown Austrian Airlines in Business Class a few times before and was looking forward to trying it again. I left the Thai Airways Business Class Lounge about 50 minutes before scheduled departure. The boarding area was utterly packed with passengers.
People were getting a bit restless, as announcements were made about early boarding. People would line up, then another announcement saying we weren’t boarding. This happened two times before we actually boarded. There were many people traveling with children too. These false starts really got the children confused and frustrated.
I boarded early, as I usually like to do. A single seat wasn’t available, I had to sit in the middle area in the two-seat section. I could have moved to a single seat, but it would have cost me an additional €500. It wasn’t worth it to me.
Our seats already had pillows, blankets and the amenity kits waiting for us. After I got settled, the flight attendant came up with menus. She introduced herself to me and I attempted to speak German, as I usually do when flying Austrian. My college level German gets me far enough on a flight, but it’s just utilitarian, not conversational. I started off my journey with some sparkling wine and some still water.
The flight was pretty full, but I was fortunate enough to NOT have a seat mate. I’m so happy I didn’t pay extra for a single seat. Even if I did have a seat mate, it wouldn’t have been the end of the world. The seats are large and while not very private, Austrian Airlines Business Class is still pretty great.
The flight time to Vienna from Bangkok is 11 hours and 30 minutes. One of my main disappointments when I fly Austrian Airlines is that the flight from Chicago to Vienna just isn’t long enough. I want a little more time to rest, relax and enjoy the Business Class product. This flight gives me a bit more time and I was going to love it.
Austrian Airline’s crew includes an on board chef. Before take off, the chef meets with every Business Class Passenger, explaining the menu and taking orders. It is a nice additional service, although not really necessary. It’s this aspect that I like the most I think.
After departure, drinks are served and the food service begins. I like the antipasti trolley that wheels through the cabin. You select the exact appetizers you want to try. I selected all options, of course!
The meal service continued for the next 90 minutes. It was efficient and friendly. Austrian does a good job of ensuring that your wine glasses are never dry too.
With the meal over, the we had about eight hours until we landed in Vienna. I spent the rest of the flight watching movies, TV shows and napping. I really didn’t want to get much sleep as we’d be landing in Vienna at 19h00 and I sure didn’t want to be up all night.
Other than a little bit of excitement midway through the flight, our time in air was quiet and uneventful. We landed 20 minutes early, but were requested to remain seated while a passenger was taken off the plane by paramedics. More on that story in another post.
Flying in Business Class on Austrian Airlines is still exciting and fun for me. It isn’t the world’s most avant garde product, but the service is smooth and efficient. The wine and food is good and the seats are really comfortable in both seated and bed positions.
Have you flown Austrian Airlines from Asia? What is your favorite Business Class product out of Bangkok?
The United Club membership offers a great opportunity to escape the madness of the airport. With complimentary alcoholic beverages and light snacks coupled with comfortable seating and ample power outlets, these lounges allow you to recharge on many levels. Check out the changes to United Club access policy before you stop by.
Starting November 1, Club Members will need to show a same day United Boarding Pass before entering the club. Historically, you could still access the United Club if you were traveling on another airline. I usually fly United exclusively for domestic travel, but on the off chance that I would fly American or Delta, I’d still pop into the United Club. That’s all changed.
This isn’t really a shocker though. Delta and American both made these changes earlier this year too. It makes sense in some respect, but if you are buying an annual Club membership, you’d want to have access to use the lounge anytime you are flying.
This change seems pretty reasonable, but it could sure make for a frustrating surprise if you aren’t expecting it. Don’t show up to the airport early, expecting to enter the United Club if you aren’t flying on United!
Will this impact your travel plans at all?
If I’ve said it once, I’ve said it a hundred times: Business Travel Isn’t Glamorous. When I travel for work, it is usually a domestic flight, ranging from 1-4 hours long. I take that time to prep for a meeting, catch up from the meeting, or just relax. Usually, right after I put my bags away, I’m putting my headphones on and am in my own little world. From time to time this subtlety doesn’t work with my talkative seat mates.
A few years ago, I was taking trips between Chicago and Portland, Oregon every 2-3 weeks. While these weren’t business trips, I did spend the four hour flight working. I almost always worked exclusively on these flights (while drinking gallons of bad chardonnay). I’m also not one of those guys who works well with music playing, but I did have my headphones in. The headphones are a signal to others that I’m not in the mood to chat. It is my attempt to not be rude.
Well, this one day, I was typing away on my laptop and the guy next to me wanted to chat. As he started talking to me, I continued to type. I heard everything he said, as I wasn’t actually listening to anything, I just had my headphones on. He tapped me on the shoulder, I made a big production about taking my headphones off and asked him to repeat what he said.
He did, and I answered with as few words as possible. I smiled and went back to my work.
A few minutes later it happened again. Almost exactly the same as the first time. Then 10 minutes later, again. About an hour later, I put my laptop away and closed my eyes for a bit of rest.
Tap, tap, tap on my shoulder. Another big production of taking my headphones out. Asking the guy to repeat himself I motioned that my I couldn’t hear because of my music. He smiles politely and pointed down to the unconnected end of my headphones. They were just dangling their over my knee.
I felt badly. He wasn’t a rude guy, he just wanted to talk. I sure didn’t though. Who knows how long it was clear that I was just trying to ignore him. He seemed genuinely hurt that I had lied to him. As I was telling this story later the same night to friends, they all had this awful cringy face and called me a jerk. Well, I just didn’t want to talk. Kudos to my seat mate for calling me out on my lie too.
He didn’t try to talk to me the rest of the flight either.
The worst part? I often took the same Thursday night flight out of ORD and returned on the Sunday afternoon flight from PDX. Half of the first class cabin was the exact same passengers each of those flights. The road warriors were consistent. Yes, you’ve got it. I ended up sitting next to that same guy at least half a dozen more times on those same flights over the next year. He never tried to strike up a conversation again.
How do you deal with chatty passengers?
I was excited about this flight. Probably the most excited flight of the trip. It would be the only flight in this trek where I would be experiencing a new airline. I had flown EVA and Austrian before and of course have heard amazing things about Singapore from so many friends. Singapore SQ 972 is a short, 2.5 hour flight from Changi to Bangkok’s Suvarnabhumi Airport but would give me a taste of the world class service offered by Singapore’s flag carrier.
We boarded about 45 minutes before scheduled departure. When I arrived at the boarding area, there were already at least 200 people waiting. Plus probably 20 children running around, Lord of the Flies style. Like my last flight, there were a couple of people already lined up in the Business Class queue, despite near constant announcements to remain seated.
Changi is unique in that each gate area has its own separate security screenings – you don’t get screened until you enter your specific gate area. Passports and boarding passes were checked four different times from the point I got to the gate until in was seated in 14F. The Business Class of this A330-300 consists of five rows of six seats in a 2-2-2 configuration. I chose the middle section so I could have direct aisle access and not worry about someone crawling over me.
Upon boarding, I presented my boarding pass and was escorted to my seat. Daisy, the flight attendant, helped me put my bag in the overhead bin. Then properly welcomed me aboard, telling me of the flight time to Bangkok and letting me know that I wouldn’t have a seat mate. Score!
Before I sat down, I start snapping photos of the empty cabin and one of Daisy’s colleagues came up with a tray of beverages. His tray included orange juice, apple juice, sparkling and still water and champagne. He asks if I’d like a drink, “perhaps some refreshing bubbles?” How did he know? Yes please.
On board we were served the same champagne that was on offer in the KrisFlyer Business Class Lounge, which was a perfectly nice option. After champagne, he quickly returned with a warm, moist towel. I love these refreshing little treats. This flight wasn’t as empty as the EVA flight to Singapore, but it wasn’t full – 23 of the 30 seats were occupied.
This plane is an older model, but does have seats that lie fully flat. There is ample storage and several charging options including a UK/Singapore/US Outlet plus two USB ports.
Boarding was quite quick as well. The last passengers boarded and we still had about 25 minutes until departure. I perused the in-flight entertainment selection, which was perfectly fine for our short hop to Thailand.
A short taxi and roll to take off found us airborne right on schedule. Just as we crossed 10,000 feet the flight crew sprung into action. Taking drink orders and distributing another warm moist towel. This morning flight served a selection of western and Chinese breakfast food.
You all know by now that I’m not big on breakfast, so I chose the Thai Pineapple Fried Rice option. It was surprisingly great.
After breakfast, I converted the seat into a bed and rested. I wasn’t ready for sleep, but I wanted to try the seat out. I watched reruns of Big Bang Theory, which always puts me to sleep on a plane.
Before I knew it, Daisy offered me another glass of champagne as the crew began final preparations for landing. A nice surprise.
We landed in Bangkok at 10h48. We deplaned through door 2L and the flight crew held the deplaning economy passengers while Business Class left. This practice is so elitist, but I do love it, don’t you?
The flight was very lovely. My biggest complaint was the length. The flight was just too short to really enjoy all the amenities. Two and a half hours isn’t enough.
Have you flown Singapore Airlines Business Class on a short regional route before? What was your favorite part? What is your favorite Asian Airline for short regional trips?