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Tim Foolery

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Tag Archives: Elite

Vienna Airport Lounges

Leaving the Hotel Bristol at 08h15, I was at Vienna International Airport by 09h10. Passing through security and immigration was a breeze and I found myself at the Austrian Airlines Business Class Lounge about 40 minutes before our scheduled boarding time.

A Tale of Two Lounges

The Vienna Airport Lounges are interesting to me. There is the Business Class Lounge and the Star Alliance Lounge. Each time I fly in Business, I am relegated to the Star Alliance Lounge. The only explanation I get is that I have to go their since I do gave Star Gold Status.

While this is indeed true, I am flying Business Class and think I should be allowed in that Lounge. The Star side is utterly packed. Each time I enter this lounge, I find that every single seat is occupied and people are just standing around like vultures, waiting for a seat to open. It isn’t relaxing. Usually, I’ll just pop over to the Priority Pass Lounge next door, which looks like a mediocre restaurant at a mall. At least I can sit though.

This time was different, I was admitted to the Business Class side of the lounge.

Vienna Airport Lounge

Booze selection available at the Business Class Lounge

Vienna Airport Lounge

Breakfast Breads at the Austrian Business Class Lounge

Vienna Airport Lounge

Tea selection at Austrian Airlines Business Class Lounge

It wasn’t stellar, but I did get a seat. I also grabbed a pastry, some sparkling wine and the Monday edition of Le Monde.

Vienna Airport Lounge

Lounge water, bubbles and newspaper

I spent only about 20 minutes in the lounge then took the long walk to my gate.

Teheran Gate at Vienna Airport

Maybe I will go to Tehran after all

Austrians Business Class Lounge is head and shoulders better than their Star Lounge, but it sure isn’t anything to arrive early for. Show up early enough to grab a newspaper and a glass of bubbles and call it good.

Austrian Airlines Boeing 767

My ride to Chicago. Austrian Boeing 767

Which Lounge is your favorite in Vienna? Have you ever been relegated to the Star Lounge despite having a proper Business Class ticket?

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Hotel Bristol: A Luxury Collection Property

After flying all day from Singapore, I found myself in Vienna at 18h30. I had booked myself a room on points at the Hotel Bristol right across from the Opera House. This is the only hotel I’ve stayed in while visiting Vienna. I love it. I even used Suite Night upgrades which cleared a week in advance. These upgrades moved me to an Opera Suite. I’ve been fortunate enough to ONLY stay in the beautiful Opera Suites at the Hotel Bristol.

I arrived straight away from the airport at 19h00, timing on transfers were perfect. Upon check in, the man working reception attempted to down grade me to a normal room because “you are just one person here for one night, you dont need this much space, it is too hot.” He was accurate, it was very hot in Vienna (33C), but I didn’t follow, nor like his logic. After a bit of discussion, he allowed me to stay in my original room.

Opera Suite

This time, my suite was on the third floor, with the same stunning view of the Wienner Staatsoper (Vienna Opera House).

Bristol Hotel Vienna - Opera House

The summer view from my Opera Suite at the Bristol Hotel Vienna

The room was quite warm and being in the room for less than 5 minutes a knock came at the door. It was hotel maintenance. He came to check on the air conditioning. Evidently these large suites don’t cool down as efficiently. He was here to make sure certain doors and windows were closed to ensure the bedroom area was as chilled as possible.

Ah…so that’s what the guy at reception was trying to say…

Bristol Hotel Vienna

Main seating area – a Formal Affair

Bristol Hotel Vienna

Seating and chandelier in the main room

Bristol Hotel Vienna Coffee Service

Coffee Service for a Coffee City

Bristol Hotel Vienna

The romantic fireplace in the Opera Suite

I didn’t spend much time in the room, since I had a flight home before 10h00 the next morning. Plus, I wanted to explore Vienna in the summer.

I slept well, albeit not very long. The hotel is really wonderful. The rooms are so perfectly appointed and the service is always on point. Plus, the views cant be beat!

Bristol Hotel Vienna - Master Bedroom

The Main Bedroom – Luxurious

Bristol Hotel Vienna

The perfectly appointed bedroom in the Opera Suite

Bristol Hotel Vienna

Twin Vanities in the Master Bath

Bristol Hotel Vienna

The large soaking tub

Bristol Hotel Vienna

The separate shower was a bit small, but still quite luxurious.

Bristol Hotel Vienna

Le Chemin Bath Products

Bristol Hotel Vienna

Small Guest Bath in the Opera Suite

Bristol Hotel Vienna

Small Guest Bath in the Opera Suite

Bristol Hotel Vienna

A second bathroom is a lovely luxury in a hotel.

Have you had the opportunity to stay at the Hotel Bristol? How are the standard rooms? What is your favorite hotel in Vienna?

Austrian Airlines Business Class BKK-VIE

My flight home from my 68 Hours in Singapore was a bit of a round about experience.  Leaving Singapore to Bangkok, I continued on to Vienna.  I’ve flown Austrian Airlines in Business Class a few times before and was looking forward to trying it again.  I left the Thai Airways Business Class Lounge about 50 minutes before scheduled departure.  The boarding area was utterly packed with passengers.

People were getting a bit restless, as announcements were made about early boarding. People would line up, then another announcement saying we weren’t boarding. This happened two times before we actually boarded.  There were many people traveling with children too.  These false starts really got the children confused and frustrated.

Bangkok Airport Boarding Area

Very Crowded Boarding Area in Bangkok

On Board

I boarded early, as I usually like to do.  A single seat wasn’t available, I had to sit in the middle area in the two-seat section.  I could have moved to a single seat, but it would have cost me an additional €500.  It wasn’t worth it to me.

Austrian Airlines Business Class Seating Boeing 777

Business Class Seating on Austrian Airlines

Our seats already had pillows, blankets and the amenity kits waiting for us.  After I got settled, the flight attendant came up with menus.  She introduced herself to me and I attempted to speak German, as I usually do when flying Austrian.  My college level German gets me far enough on a flight, but it’s just utilitarian, not conversational.  I started off my journey with some sparkling wine and some still water.

Austrian Airlines Legroom

Business Class Legroom on Austrian Airlines

Austrian Airlines Pre Departure Beverage

Pre-departure beverage with seat controls

The flight was pretty full, but I was fortunate enough to NOT have a seat mate.  I’m so happy I didn’t pay extra for a single seat.  Even if I did have a seat mate, it wouldn’t have been the end of the world.  The seats are large and while not very private, Austrian Airlines Business Class is still pretty great.

The flight time to Vienna from Bangkok is 11 hours and 30 minutes.  One of my main disappointments when I fly Austrian Airlines is that the flight from Chicago to Vienna just isn’t long enough. I want a little more time to rest, relax and enjoy the Business Class product. This flight gives me a bit more time and I was going to love it.

Meal Service

Austrian Airline’s crew includes an on board chef.  Before take off, the chef meets with every Business Class Passenger, explaining the menu and taking orders.  It is a nice additional service, although not really necessary.  It’s this aspect that I like the most I think.

After departure, drinks are served and the food service begins.  I like the antipasti trolley that wheels through the cabin.  You select the exact appetizers you want to try.  I selected all options, of course!

Antipasti Selection on Austrian

Antipasti selection, including marinated prawns, herbed chicken breast, feta cheese, Thai beef salad, maki and crab cakes.

The meal service continued for the next 90 minutes.  It was efficient and friendly.  Austrian does a good job of ensuring that your wine glasses are never dry too.

Austrian Airlines Red Lentil Soup

Red lentil soup with olive ciabatta croutons.

Main course - Stir Fried Beef on Austrian Airlines

Stir Fried Beef, ginger oyster sauce, egg fried rice.

Austrian Airlines Dessert Chocolate Cake

Dessert of Chocolate Cake

With the meal over, the we had about eight hours until we landed in Vienna.  I spent the rest of the flight watching movies, TV shows and napping. I really didn’t want to get much sleep as we’d be landing in Vienna at 19h00 and I sure didn’t want to be up all night.

Other than a little bit of excitement midway through the flight, our time in air was quiet and uneventful.  We landed 20 minutes early, but were requested to remain seated while a passenger was taken off the plane by paramedics.  More on that story in another post.

Wrap Up

Flying in Business Class on Austrian Airlines is still exciting and fun for me.  It isn’t the world’s most avant garde product, but the service is smooth and efficient.  The wine and food is good and the seats are really comfortable in both seated and bed positions.

Have you flown Austrian Airlines from Asia?  What is your favorite Business Class product out of Bangkok?

 

Changes to United Club Access

The United Club membership offers a great opportunity to escape the madness of the airport.  With complimentary alcoholic beverages and light snacks coupled with comfortable seating and ample power outlets, these lounges allow you to recharge on many levels.  Check out the changes to United Club access policy before you stop by.

Starting November 1, Club Members will need to show a same day United Boarding Pass before entering the club.  Historically, you could still access the United Club if you were traveling on another airline.  I usually fly United exclusively for domestic travel, but on the off chance that I would fly American or Delta, I’d still pop into the United Club.  That’s all changed.

United Club

Pre-Vacation United Club Bloody Mary and Banana. Breakfast of champions.

This isn’t really a shocker though. Delta and American both made these changes earlier this year too.  It makes sense in some respect, but if you are buying an annual Club membership, you’d want to have access to use the lounge anytime you are flying.

This change seems pretty reasonable, but it could sure make for a frustrating surprise if you aren’t expecting it.  Don’t show up to the airport early, expecting to enter the United Club if you aren’t flying on United!

Will this impact your travel plans at all?

 

Experiencing United Airlines New Boarding Process

Recently the United Boarding process was tweaked.   Their plan was to make the process and boarding area more clear. Instead of having five groups of people lined, up, only two groups would line up first then after those groups boarded, the next groups would line up.

In theory this makes sense, but as I mentioned before, I was pretty sure that people would still line up and it would be a mess. This change also altered which flyers were in which groups. This second change was what really concerned me. I usually only travel with a roller bag and I was afraid I’d get stuck putting my bag well behind my seat, meaning I’d have to fight through the crowd to collect my bag upon landing.

United Airlines' New Boarding Process

United Airlines’ New Boarding Process

Last week I took my first flight with this new boarding arrangement. I flew from Chicago to Toronto and the process was quite smooth. I chock this up to a few things 1) My flight didn’t have many elite flyers, so I ended up being the 6th person on board and 2) Canadians are nicer rule-followers. My bag was directly above my seat too.
In the boarding area people the Group 2 boarding line was relatively long, but Group 1 was very short. All of the seats in the boarding area were taken and no one was crowding the boarding door either. I’m not sure this will happen on a flight without courteous Canadians making up most of the manifest.

How have you fared in the United boarding changes? Have you been screwed out of overhead bin space at all? Do you think it makes the process any better?