Walking down the gate, I take the first left turn and board our Boeing 777-300 through door 1L. Like my last flight, from Chicago, I was seated in a window seat in the second cabin on EVA Air Business Class. This time I was on the right (starboard) side of the plane – I like to mix it up from, time to time, ya know.
I neared my seat, a stew approached me, welcoming me on board. As I got settled she immediately took my drink order. She returned with my drink and took my briefcase from me to stow in the overhead. Such different service than United, huh? I sit down and was handed a warm, moist towel and a glass of champagne. This shorter, non-flagship service, served Delamotte Blanc de Blanc 2007, and not Veuve Clicquot Grande Dame. It was good, but you could definitely tell the difference in their long-haul vs medium/short routes.
This flight was also quite empty, with only 12 of 38 seats occupied. The four and a half hour schlep to Singapore was pretty damn efficient. I really am not a breakfast guy in general and don’t like congee. When I saw the beef noodle soup as a breakfast option, I knew that was my selection! It had been 20 hours since I left home, I wasn’t in the breakfast mood.
The beef noodle soup was amazing. I did pull out the 4 inch piece of giggly beef fat immediately though. The soup was a bit bland at first, but after mixing in the condiments (or as the menu says traditional delicatessens), it was great. I usually steer clear of soups on a plane, the turbulence and spilling or burn issues, but I am so happy I didn’t here.
Pajamas are not provided on such a short flight( which is really a no brainer, why would you need them?) We were not provided an amenity kit, which was disappointing. Since I didn’t get the Rimowa kit out of Chicago, I was hoping I’d get one on this leg. A bit disappointing.
After the meal was cleared, I ordered another glass of champagne and a water. Dropping the seat into a bed I decided to get some more rest. I knew I’d have a long day ahead of me (landing at noon meant I had at least 10 hours of activity ahead of me).
I snoozed off and on over the remaining three hours of flight time. We approached Changi Airport and unlike the last leg, the stews were calm and gracious, closing out their pre-arrival duties about eight minutes before the wheels touched down.
Since we deplaned from door 2L I was the third person off the plane and quickly made my way through immigration, customs and to the airport’s train station.
I was really looking forward to experiencing and comparing EVA 777-300 service on both long and short haul flights. The hard product was the same, which I love. The service and food was really top notch as well. The real differences were the PJs, amenity kits and the really awful entrees on the long-haul.
The only other time I’ve flown a regional Business Class product in Asia before was between Bangkok and Hanoi, Taipei and Bangkok, Bangkok and Rangoon and Bangkok to Soeul all on Thai Airways. Those Thai products differed greatly and of them all, I’d prefer to stick with EVA. I’m flying Singapore to Bangkok later this trip and can’t wait to compare that product.
What do you think about EVA’s Regional service? Does it seem crazy to you that an airline would fly an internationally configured long-haul aircraft in a short 4.5 hour hop? I wish United would fly Polaris Business Class flights from Chicago to the west coast!